I applied through a staffing agency. The process took 1 day. I interviewed at ADT (Hollywood, FL) in May 2011
Interview
Was quickly 30 min - had my resume in hand / asked if I had ever worked in a call center atmosphere, Wanted to know if I was ok to wk with a grp of women and asked if 11-8p was a good shift
Interview questions [2]
Question 1
If I was comfortable to make outbound calls and collect for past due balances
The interview went well and the recruiter was easy to talk to. I had a great experience with the interview and they made sure my questions were answered. I’d recommend them to a friend
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer
I applied online. The process took 2 weeks. I interviewed at ADT (Wichita, KS) in Dec 2024
Interview
Video interview asked standard questions very laid back and always be prepared before hand research adt and customer service representative questions. Why you would be a good fit how to deal with angry customers
I applied online. The process took 3 weeks. I interviewed at ADT (Knoxville, TN) in Jan 2024
Interview
The interview process scared me a little because i had to role play and was not expecting that especially not really knowing my role. It all worked out for me though
Interview questions [1]
Question 1
name a time you dealt with an upset customer.
what did you do to calm them down and what was the outcome