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      Absorb Software

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      Absorb Software interviewsAbsorb Software Sr. Client Success Manager interviewsAbsorb Software interview


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      Sr. Client Success Manager Interview

      15 Jun 2026
      Anonymous interview candidate
      No offer
      Negative experience

      Other Sr. Client Success Manager interview reviews for Absorb Software

      Sr. Client Success Manager Interview

      18 Oct 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Absorb Software in Oct 2023

      Average interview

      Application

      I applied through an employee referral. I interviewed at Absorb Software in May 2026

      Interview

      Interviewing at Absorb was one of the more unprofessional experiences I've had in my career, and I've interviewed across companies of all sizes and for a wide range of roles. I came in as a referral from a current employee and was contacted quickly to set up an initial recruiter screen. The recruiter went deeper than most on my background, which she explained was intentional. They were looking to hire fast and compress the process. The conversation itself was fine: standard behavioral questions, nothing out of the ordinary. Where things fell apart was in the follow-through. I interviewed on May 19th and was told I'd hear back within a few days. On May 22nd, the recruiter confirmed I was still being considered and promised clear next steps by the end of the following week. May 29th came and went with no word. I followed up; she didn't reply. June 3rd she called, but I was at work and missed her. We eventually connected over email, and she also sent over an online application (she only had my resume at that point), which I assumed might explain some of the delays. My second interview was scheduled for June 8th, a presentation with the hiring manager and another team member. The project itself was vague: present your thought process on how you'd handle a specific client scenario, with very limited instructions and no clear rubric. I essentially spoke for 30 minutes with almost no interaction or feedback from either person in the room. It was uncomfortable. At the close of that interview, I was told they had a few more candidates through Wednesday and I'd hear back by June 12th. June 12th came and went with crickets. I reached out to the recruiter again. No reply. It is now June 15th and I have heard nothing. A company that leads with "we need to hire quickly, we move fast" and then ghosts candidates twice is sending a pretty clear signal. It's disappointing, and honestly, the more I reflect on the experience, the less certain I am it would have been the right fit anyway.

      Interview questions [1]

      Question 1

      - How you will operate the account day-to-day - How you use AI/tools to improve insight, efficiency, and customer engagement
      Answer question

      Interview

      Intro call with your typical naive/inexperienced recruiter. Makes you think you have the job and the next round is inevitable. Asks technical questions then glazes over when you explain and she clearly doesn't understand. Make you wait 2-3 weeks for a decision. Of note; the top of the salary band for a Sr role is 100k. Absorb was recently acquired by a PE firm, which is typically a death sentence for smaller LMS platforms unable to compete and likely why they're so cheap.

      Interview questions [1]

      Question 1

      Tell me about the last company you worked for
      Answer question
      2