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      Aerotek

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      Customer Service Representative Interview

      29 Mar 2015
      Anonymous interview candidate
      Fort Lauderdale, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Aerotek (Fort Lauderdale, FL) in Jan 2015

      Interview

      Initially applied online for a position as a customer service representative by submitting my resume. About a week later I received a call from one of their recruiters where the recruiter asked me a little about my work experience and what skills I had to see if the recruiter could submit my information to the client that was looking to hire some customer service reps and then the recruiter made an appointment for 2 days later for me to come in for a 1 on 1 interview and fill out a bunch of paperwork that I needed to fill out in order for the recruiter to submit my information to them The interview process took about 1 hour in total which consisted of the 1 on 1 interview where the recruiter asked me about my various positions and previous work conditions, then I filled out the usual paperwork and after i was completed the recruiter advised me tat she would submit my information to the client. two days later i received a call from the recruiter to advise me tat the client was interested in interviewing with me and that i would receive a confirmation e-mail regarding the date and time of the interview. The day of the actual 1 on 1 client interview was pretty straight-forward with them and actually only took about 10 minutes for the entire interview process to finish which I though was fairly easy compared to how much you have to go through just so you can find out what the actual position is all about. After a week later from the client interview and bunch of calls from me to the recruiter who set up the appointment with them to see if they had informed the recruiter if i had received the position the recruiter finally returned the call and only to inform me that the client was not interested in me and decided to hire other candidates at the time. A couple days later i received a call from the same recruiter telling me that there was another position that i may qualify for but that it was only 3 weeks long which I accepted but the thing was that this client only needed someone for about 4 days there after i call the recruiter again to see if there was another assignment since this assignment was cut really short but the recruiter said that there weren't any other positions at the moment but that if i found any that i should call and let them know. A month and a half later they still have not been a able to find me another assignment so whats the point for all theses staffing companies. companies should just continue to do their own hiring which would make it a whole lot easier and faster not the other way around.

      Interview questions [1]

      Question 1

      Aerotek recruiter might ask you: What are some strengths and weaknesses that you may have. What are some skills you might possess for these position. What was your favorite job? Client recruiter (actual company) will ask you: What are some strengths and weaknesses you possess for the this position? Tell me about a time you had to deal with a very irate customer and what did you do to diffuse the situation? Tell me about a time you went above and beyond for a customer or client?
      Answer question
      2

      Other Customer Service Representative interview reviews for Aerotek

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      9 Jul 2026
      Anonymous employee
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      Application

      I interviewed at Aerotek

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      How do you deal with rejection?
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      Account Manager Interview

      3 Nov 2025
      Anonymous employee
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      Accepted offer
      Positive experience
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      Application

      I interviewed at Aerotek (Washington, DC)

      Interview

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      Question 1

      All situational-based Interview questions... tell me about a time when....
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      Account Manager Interview

      24 Oct 2025
      Anonymous employee
      Parsippany, NJ
      Accepted offer
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      Application

      I interviewed at Aerotek (Parsippany, NJ)

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      Had a phone screen, in person meeting, lunch and another in person meetings. These all happened within two weeks. It was a semi-formal meeting. Everyone seemed to enjoy the conversation. They really do care about their business and the people they are hiring.

      Interview questions [1]

      Question 1

      Tell me about yourself and why you would be a good fit here.
      Answer question