The process took 7 weeks. I interviewed at American Airlines (New York, NY) in Dec 2016
Interview
They took over a month to send me the 'thank you but no thank you' email after I sent out my Video Interview. I definitely messed up on the first question. Don't be nervous, be as confident as you can be! If you are not comfortable in your own skin, you most likely will not get the invite for f2f. its fine I might reapply given the opportunity or I will seek a different airline who sees potential in me. All of the questions I found on glassdoor.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.