Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      American Airlines

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: American Airlines reviews | American Airlines jobs | American Airlines salaries | American Airlines benefits
      American Airlines interviewsAmerican Airlines CSA interviewsAmerican Airlines interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      CSA Interview

      25 Jan 2019
      Anonymous employee
      Anchorage, AK

      Other CSA interview reviews for American Airlines

      CSA Interview

      29 Jun 2022
      Anonymous employee
      El Segundo, CA
      Accepted offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at American Airlines (Anchorage, AK) in Jan 2018

      Interview

      Brief and straight to the point, managers were very polite, took a bit of time but very true to their words. formal and serious, strict about attires and you need to be punctual at all times

      Interview questions [1]

      Question 1

      if you would go one place, where would it be?
      1 Answer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at American Airlines (El Segundo, CA) in Mar 2022

      Interview

      A hotel location for an all day event. My scheduled interview was the last one of the day. We did a group interview which consisted of a total of 6 people.

      Interview questions [1]

      Question 1

      Tell us, in what way have you become influential with your colleagues.
      1 Answer
      1

      CSA Interview

      2 Jan 2018
      Anonymous employee
      Philadelphia, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 months. I interviewed at American Airlines (Philadelphia, PA)

      Interview

      Phone interview was the first step to the process after applying online. If you pass you are invited to an in person interview. Group Interview at tables with a brief overview of the history of how AA came to be. Then if selected you were moved foward with a one to one interview with a hiring manager. If hired, you are fingerprinted and have 24 hours to complete the drug screening test. Training is then scheduled by phone call. You have to wait months to hear from them. If you miss a phone call, and the class fills up, you have to wait for the next class to begin.

      Interview questions [1]

      Question 1

      Tell me about a time you had excellent customer service
      Answer question