I applied online. The process took 2 weeks. I interviewed at American Airlines (Santa Clara, CA) in Jun 2015
Interview
So far a just had the video interview. Still waiting for their answer.The interview is really easy and just be CALM! dont be nervous. Serious. Just be yourself and dont try to decorate anything
Interview questions [1]
Question 1
What excited you about working at AA?
Do you work better in a team, or alone?
My experiences with customer service
If i had visible tattoo
if i have a valid passport
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.