I applied online. I interviewed at American Airlines (Lima, Lima Region) in Aug 2015
Interview
I applied online, got an e-mail about a week later to answer some questions and do a personality test. A few days later I received an other e-mail with an invitation for the video interview. I think I did okay, was a bit nervous at first as I didn't know what I was going to be asked. After the first question I calmed down and was more relaxed to answer the rest of the questions. Be confident in your answers and always smile. Now I am patiently waiting for the review/next step e-mail =) Good luck to all!
Interview questions [1]
Question 1
Tell us about a time where you had to deal with an angry customer?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.