I applied online. I interviewed at American Airlines in Aug 2015
Interview
Recieved an on line assessmennt. 3 groups of questions.
1 with 100 general questions
2 multiple choice questioms with 4 options
3 5 or 7 questions ponted between 2 to 8 with different situations about the job
Interview questions [1]
Question 1
Have you had an experience with an angry passenger how did you calm him.