I applied online. The process took 2 months. I interviewed at American Airlines (Dallas, TX) in Oct 2024
Interview
I submitted my applications and a few weeks later I got invited to complete an online assessment. After passing the assessment, I was invited to participate in a virtual group video interview. There was groups of about 10 applicants with 1 recruiter who would going around asking questions to each person. After the interview they said we would get an email in 10-14 business days letting us know the outcome/ next steps in the process. After only about 4 days I received an email inviting me to a face to face interview at their headquarters in Dallas TX.
Interview questions [1]
Question 1
What would you do if a passenger asked you to break a rule for them?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.