I applied through university. I interviewed at Amica Insurance (Austin, TX) in Sept 2016
Interview
Didn't make it past the first round, but asked pretty basic interview questions. Emphasized their company culture and how they want you to not be afraid of asking questions. Company is like a family. They want someone that is a people person. Interview was basically like a conversation rather than straight forward questions and answers.
I applied online. I interviewed at Amica Insurance (Lincoln, RI) in May 2023
Interview
I proceeded with an online interview, phone interview, and an in-person interview. They seemed interested in hiring me until I noted that I have a disability. The moment I told them that, the energy in the room changed. The same day they emailed me saying that that were no longer interested in proceeding my interview process.
Interview questions [1]
Question 1
Why do you want to work here? What’s a time that you had to deal with a difficult customer? Do you meet deadlines? Are you good at multitasking? How do you stay organized?
Thank you for your review. Please know that, as an equal opportunity employer, we prohibit discrimination based upon an individual’s race, color, religion, creed, age, sex, disability or any other characteristics protected by law. As such, we’d like to get in touch with you to learn more about your experience and discuss any additional concerns you may have. Could you please email us at employeefeedback@amica.com so we can schedule some time to speak with you? Thank you.
I received and e-mail inviting me to complete a video interview within 48 hours. I completed the interview timely. I then received another e-mail requesting I complete an online application( I had already applied initially and provided my application and resume. I completed it as requested. I then received another e-mail asking for a writing sample within 48 hours. At this point I decided not to go any further. I felt that it was very impersonal and a lot to request for an entry level position. Before even having an opportunity to speak with a person. It is very one-sided.
Interview questions [1]
Question 1
Describe a time that you had a confrontational customer and how you dealt with it.
