They call you about a week from sending your application. You are greeted by a HR person who explains you the process and then, in a group of ten, you have to briefly talk about yourself, your experience. You are already selected, after this brief group interview they tell you the rules and how the training will be.

Have a questions for your ability in computers and networking, timer for 30 min The job is for bilingual agent. the interviewer was very sympatic and he repeated the questions when i asked him.