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      BNP Paribas

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      Customer Service Advisor Interview

      18 Dec 2022
      Anonymous employee
      Solihull, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at BNP Paribas (Solihull, England) in Mar 2022

      Interview

      The interviewer starts off stating it is an informal interview which it is. Firstly they will do a mock telephone call where they will act like a confrontational customer. Following this they will ask competency based questions related to work. Then they will ask situational questions unrelated to work where they will look for standard skills that would help with the job.

      Interview questions [1]

      Question 1

      Who are BNP paribas? Times you've dealt with conflict in the workplace? Times you have challenged your manager? Times you have delighted customers? Times you have shown intuition?
      Answer question

      Other Customer Service Advisor interview reviews for BNP Paribas

      Customer Service Advisor Interview

      18 Feb 2017
      Anonymous employee
      Solihull, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 1+ week. I interviewed at BNP Paribas (Solihull, England) in Aug 2016

      Interview

      First you get a phone interview, then a face to face one. 1-2 hours interview, easy enough, friendly interviewers. Interesting process, get a tour around the company aswell. You get an answer within a few days. Also you get a really good training to prepare you for the role.

      Interview questions [1]

      Question 1

      How do you handle given situations/customers
      Answer question

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