They start with a group interview, where they may have you participate in some group activities and tell you a little bit about the company. This section is really chill; they're just getting to know you. After, there is a mock phone call, followed by a 1-1 interview in person. You will then undergo a final phone screening with the national manager to secure the role.
Interview questions [1]
Question 1
They asked a lot of behavioural and situational questions about customer service, just the standard!!
No interview but there was a pre-internship task you had to get done in a group setting and the offer will be offered based don't he performance of your group.
Interview questions [1]
Question 1
They asked me to work on a group project on a consulting project.
I applied online. I interviewed at BT Financial Group (Sydney)
Interview
role run down and expectations for the role, asked behaviour questions and technical questions, wrapped up for next stages and time expected to hear back. answered questions for the role
Interview questions [1]
Question 1
role run down and expectations for the role, How do you handle objection and deal with difficult clients?