5y
Thank you for taking the time to provide us with some feedback about your interview experience on our GlassDoor page. First off, we want to apologize that you didn’t have a good experience and take full accountability for this. We’ve reviewed the feedback you provided and have taken a look at our internal processes and have made some improvements:
We have changed which channels we use to communicate as a team to whether or not a candidate has passed or is disqualified from each stage of the interview process. All correspondence and information will be kept in one unified system so that this won’t happen again.
In addition, we are unifying our language in our phone screens and email correspondence so it is clear to candidates (example: assignments vs assessments). This will also help candidates better prepare for at-home technical assignments. Something we didn’t realize we were doing.
We appreciate you taking the time to provide us with the feedback so we can continue to improve our candidate experience.
We wish you all the best in your search.
- Technical Recruiter