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      Brevo

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      Customer Experience Representative Interview

      26 Jan 2022
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Brevo (Toronto, ON) in Oct 2021

      Interview

      It was an easy process, the multiple interviews process lasted about 2 weeks, you get to meet the people you'll work with and the direct manager, which in my opinion is great since you'll get an idea of the kind of people you'll be around if you get the position. Responsive and honest since the beginning which reflects the company values.

      Interview questions [1]

      Question 1

      General experience, and to prove your knowledge in the area
      Answer question
      2
      avatar
      Brevo response
      4y
      Hello! Thanks for sharing your review. We're happy to know what you had a nice candidate experience with us!

      Other Customer Experience Representative interview reviews for Brevo

      Customer Experience Representative Interview

      7 Mar 2026
      Anonymous interview candidate
      Paris
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Brevo (Paris)

      Interview

      Tous les entretiens avec les RH se sont très bien passés, ils m'ont posé des questions intelligentes et je me suis sentie très à l'aise. J'ai eu une très mauvaise expérience avec le cas pratique. L'évaluation était très stricte et ils voulaient que je connaisse déjà leurs politiques de remise, les détails précis des abonnements, ce qui ne me semble pas logique avant même d'avoir été intégrée et avoir un onboarding. Le poste était un poste junior. J'aurais compris ce genre de demandes pour un poste confirmé, mais ce n'était pas le cas.

      Interview questions [1]

      Question 1

      1. A customer would like to send 50,000 emails per month and remove the Brevo logo. They are only interested in marketing and transactional emailing, but they would like advanced email reporting as they have clients in various geographical regions. They mention that in a year’s time, they would also be interested in a potential upgrade to include sales essentials. They also mention that during certain periods of the year, they might need to send more in the short term. Which plan should the client purchase and how much will it cost/month in Euros? How much extra would the sales essentials add-on be per month? What option could you offer them during peak sending periods? 2. Now please write an email to the client detailing the suggested plan and pricing you have calculated above.
      Answer question

      Customer Experience Representative Interview

      28 Feb 2025
      Anonymous interview candidate
      Paris
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Brevo (Paris) in Feb 2025

      Interview

      Video call introducing the company and the team (even though you'll get beforehand an interview guide book that covers everything you need to know) - Typical questions about past experiences, why should we hire you, why did you candidate to Brevo Nice and smiling interviewer made it smooth

      Interview questions [1]

      Question 1

      Why you and not someone else ? Why Brevo ?
      Answer question
      1