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      CCI Call Centres

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      Customer Care Agent Interview

      4 Oct 2024
      Anonymous employee
      Umhlanga

      Other Customer Care Agent interview reviews for CCI Call Centres

      Customer Care Agent Interview

      13 Jun 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CCI Call Centres

      Interview

      A friend sent me an ad and also a recruiter name and time of the interview, which I then came through to career box, to meet with a recruiter who helped me through the process.

      Interview questions [1]

      Question 1

      Why do you want this job
      1 Answer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at CCI Call Centres (Umhlanga) in Sept 2024

      Interview

      I first did a typing test Then I went to go do my fingerprints I then went to go submit all of my required documents I then completed my profile on the CCI portal After that I did an interview with my recruiter And lastly I attend my final interview

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      1 Answer

      Customer Care Agent Interview

      13 Jun 2025
      Anonymous employee
      Durban
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at CCI Call Centres (Durban) in May 2025

      Interview

      The beginning once the final candidates have been selected it is smooth.The process is clear and easy to understand. The staff is friendly and very efficient. He interview was quick and stright to the point.

      Interview questions [1]

      Question 1

      Why do I want the Job
      1 Answer