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      CVS Health

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      Account Manager Interview

      26 Aug 2014
      Anonymous interview candidate
      Scottsdale, AZ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at CVS Health (Scottsdale, AZ) in Oct 2013

      Interview

      I applied for the Account Manager position twice. The first time I had a phone interview and then moved on to the in-person interview. I met with the hiring manager 1:1. I was then called back for a second interview with two other members of the team. It took over a month to receive a denial email from the recruiter. The second time I applied, which was just a month later, I went through the same process. First was the phone interview with the recruiter (the same recruiter from the first time) and then an in-person interview with two of the hiring managers. They informed me there were 7 available positions for a training class that would start in February 2014. About a week after the in-person interview, I received a call from the recruiter asking for my feedback on how I thought it went. She then told me I was one of their top candidates and asked for my patience as it was going to be a long waiting period before they would announce the job offers. Of course I was thrilled after this call and thought I had a good chance. About three weeks later I received a call from the recruiter letting me know they were no longer considering me for the position (it sounded like she was reading from a script). I was caught off guard by the denial so I later sent an email to the recruiter asking her for feedback as to why I was suddenly removed from the candidate pool. I never received any responses from the recruiter.

      Interview questions [1]

      Question 1

      The first round of interviews were very informal. Mostly asking about my background and questions as to why I would be a good fit for the job. The second time I interviewed with two managers who read directly from a list of interview questions. They were all situational questions - "name a time when..." None of the questions were particularly hard, but they wanted specific examples for each answer.
      Answer question

      Other Account Manager interview reviews for CVS Health

      Customer Service (CSR) Interview

      3 Jun 2026
      Anonymous employee
      Fort Lauderdale, FL
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at CVS Health (Fort Lauderdale, FL)

      Interview

      Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well

      Interview questions [1]

      Question 1

      Describe a time when you had to handle a difficult call
      Answer question

      Customer Service Representative (CSR) Interview

      16 Mar 2026
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026

      Interview

      The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.

      Interview questions [1]

      Question 1

      Asked about previous job experience
      Answer question

      Account Manager Interview

      28 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at CVS Health

      Interview

      Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions

      Interview questions [1]

      Question 1

      How do you handle a client who is very needed
      Answer question

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