I applied online. The process took 1+ week. I interviewed at CVS Health (Las Vegas, NV) in Aug 2021
Interview
The interviewers and the process were well executed. The interviewers did their homework, knew my background, asked cogent questions and engaged me in a professional and friendly manner. That dialogue led me to research more about CVS. I liked what I learned and wanted to be a part of it.
Interview questions [1]
Question 1
I was asked to recall a time when I was faced with certain scenarios and how I dealt with those circumstances. I was asked to expand on my duties and experiences regarding positions and jobs I had previously. I was asked about what I did for fun or with leisure. The questions were interesting and relevant to the duties I might experience in my position as a CSR.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
I applied online. I interviewed at CVS Health (Detroit, MI) in Mar 2026
Interview
Difficult I don’t remember because I didn’t hear back from them for months then received a denial email. I did complete the assessment and virtual job tryout. I did not get the position or a further offer
Interview questions [1]
Question 1
To use the star method and talk about a time I choose the difficult thing to do