Don't bother handing your CV in, the manager will throw it away. Apply online and go through the screening questions for an interview. Standard interview with set questions so each candidate has an equal chance.

Interview experience was great. Asked all the right questions and pushed you into the right areas for being able to align them with Caffé Nero values. Once explained and answered, moving on to the next question was seamless. They make you feel really in the zone with your answer construction and take time to listen.