I applied in-person. The process took 1 week. I interviewed at Capital Group (Scottsdale, AZ)
Interview
Spoke to them at a Community Job Fair. Was added to a list after a preliminary interview. Was contacted about 2 days later to set up a time for an interview. Interviewed by one person who asked if I had time to do any additional testing or interviews. I let her know that I could do anything needed that day. She had me take a typing test and an easy math test. She then asked if I had time for another interview. I stayed and interviewed with the general manager of another site. They told me they would contact me within a few days.
I received another call at some point about a missing employer on my application.
Within 2 days they called with an offer.
Interview questions [1]
Question 1
Tell of a time when you went above what was expected to help your client.
I applied online. The process took 3 weeks. I interviewed at Capital Group in Apr 2025
Interview
There are 2 interviews I believe. I’ve done round one which is a teams interview. It went very well. I would recommend staying confident in answers. They are looking for a compatible candidate.
The interview process was easy. There are three interviews in total, one with the team manager that yo will be working with if hired and 2 with higher managers back to back.
Interview questions [1]
Question 1
There are a lot of situational questions. Tell me about a time you had a stressful situation happen at work and what did you do?
I applied online. I interviewed at Capital Group in Mar 2022
Interview
Go through 2 interviews. Get talked through email, and first interview is a phone interview, 2nd interview is a group/introducing you to the company and it was a 2 hour long interview with two different managers on a web interview.
Interview questions [1]
Question 1
a lot of showing your skills and a lot of customer service problems you ran into and how you solved them. they like you to provide examples.
