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      Cengage

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      Customer Support Representative Interview

      9 Jun 2021
      Anonymous employee
      Louisville, KY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Cengage (Louisville, KY) in Oct 2020

      Interview

      Takes about a month to complete interview process. You self-Interview with a few prompted questions and submit your times responses. It was difficult but it is also easy to get hired.

      Interview questions [1]

      Question 1

      What does above and beyond mean to you
      1 Answer
      1
      avatar
      Cengage response
      4y
      Thank you for taking the time to share your feedback. We value engagement, empowerment and discovery at Cengage and believe our culture is a key differentiator that we hope came through in the prompted questions and responses. We’re thrilled to hear that your experience was a positive one and we’re excited to have you as a member of our team! Best, Kevin Eksterowicz, Director, Talent Acquisition