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      Chase

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      Personal Banker-Small Business Specialist Interview

      9 Jul 2016
      Anonymous employee
      Los Angeles, CA

      Other Personal Banker-Small Business Specialist interview reviews for Chase

      Personal Banker-Small Business Specialist Interview

      30 Jun 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Chase

      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Chase (Los Angeles, CA) in Jan 2014

      Interview

      Want to know about customer service skills. Follow up skills with customers. The bank also wants to know that you put customer service and clients first. Before commission. The bank wants to know that you will do the right thing for clients and they you are decent at arithmetic. They ask about a situation where you had to deliver bad news. A situation where you had to make a decision that went against your managers decision and how you handle conflicting priorities

      Interview questions [1]

      Question 1

      How did you handle a difficult client
      1 Answer

      Interview

      Easy interviews (about 3), takes about 4 weeks. I would say it is about as corporate as you can get, typical interview questions everyone learns to answer in college. The process is easy and HR is helpful, requires fingerprint/background/drug test.

      Interview questions [1]

      Question 1

      What is you sales experience?
      Answer question

      Personal Banker-Small Business Specialist Interview

      4 Feb 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 months. I interviewed at Chase in Aug 2012

      Interview

      Position is focused on being customer friendly. They want to see that you are a self-starter, team player, and focused on making money.

      Interview questions [1]

      Question 1

      What was your worst customer service experience that you proivided?
      Answer question