Applied online via their career website and received an email from HR saying that I needed to complete an online interview. This consisted of 5-6 pre-recorded questions, most of which I found here on glassdoor (thanks!). I used the S.T.A.R. method to prepare for the behavioral questions.
A couple of days later, HR called me to quickly vet me and then informed me that I would have an in-person interview with two branch managers. During the interview, they asked me to walk them through my resume, how I would deal with a difficult customer, and other straight-forward questions.
Interview questions [1]
Question 1
Tell me about a time where you used a new technology at work?
Explain why you would make a good teller?
Tell me about a time you experienced great customer service?
How do you handle peak and non-peak times and how do you adjust between them?
A face-to-face over the computer. The first interview was great and I went on to the second interview. I did not get the position and of course they do not say why.
Interview questions [1]
Question 1
Describe a time you had to adapt to a changing or complex environment at work. 1.) the situation, 2.) your actions, 3.) the outcome.
The interview process was easy. There were 2 interviews before I was hired and the onboarding process was a breeze. I did have to go do a drug test and a background check which was a little time consuming
It was ok and could have been better. Not sure if I got the job or not. Seems like they were in a rush to pick someone. I think there’s better jobs out there.