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      Lead Associate Operations Trainee Interview

      3 Oct 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Chase in Oct 2019

      Interview

      I got an email to complete a digital interview through HireVue. The interview which I was able to do at my own time online consists of 8 questions and once you are given the question you have 30 seconds to prepare and then you will start being recorded. If you mess up you have one more opportunity to rerecord your answer. You can practice with practice questions beforehand. The interview took about 10 minutes. The position I applied for is in Colorado and I still haven't been given an offer but I know the next step will be getting another interview.

      Interview questions [8]

      Question 1

      Why do you want to work for Chase?
      Answer question

      Question 2

      Explain why your background and experience would be a good fit for this job.
      Answer question

      Question 3

      Give an example of when you’ve experienced great customer service and what made the experience great.
      Answer question

      Question 4

      Tell me about a time when you wanted to achieve something, and you had to learn a new technology to do it. What was it, and how did you do it.
      Answer question

      Question 5

      Tell me about when you had to teach someone a new piece of technology.
      Answer question

      Question 6

      Describe a time when you assisted a team to meet their objectives. What was your role and how did it benefit the team?
      Answer question

      Question 7

      Tell me about a time in your current or previous role, where you were responsible for following procedures or guidelines in order to perform your job.
      Answer question

      Question 8

      In a retail environment, customer volume can change quickly. How would you adjust to help customers during peak and non-peak service time.
      Answer question
      2