I applied online. The process took 1 week. I interviewed at Co-op (Glasgow, Scotland) in Nov 2019
Interview
Applied online with cv and situational based test which went successfully. I was then invited to chose a slot for a face to face interview at the store which involved various questions about teamwork and customer experience.
Interview questions [3]
Question 1
Name a time where you have had to deal with an upset customer & what was the outcome?
the interview was about half an hour and I was aksed questions based on team building, achievements, experience and my qualifications. Was my first ever interview out of school so I didn't have much experience which was fine for the role I was applying for
Very easy and relaxed interview process, given a list of questions to look through the day before that will be asked in the interview. Interview started by answering those questions then focused on my schedule and what hours I could work.
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Interview was great. Was told beforehand of the questions I would be asked and to give 5 examples of different behavioural examples. In the interview you had to discuss 3 of them.
Interview questions [1]
Question 1
Name a time when you went above and beyond for a customer or colleague.