I applied through an employee referral. I interviewed at Comcast (Baltimore, MD)
Interview
A recruiter reaches out to you then you are set up for a interview. One group interview then a one on one interview with the manager you will be under.
Interview questions [1]
Question 1
how does your previous experience translate to this current position?
are you comfortable working in the weather?
do you have your own car?
The interview is a behavioral based interview that focuses on scenarios and responses on how to manage under pressure. Most scenarios focus on providing good customer service and working to resolution.
Interview questions [1]
Question 1
How would you respond to a customer that is unhappy with a high bill?
Online, structured with questions. Approximate time thirty to forty minutes. A series of approximately ten questions with time for follow up. Interviewer was pleasant and the questions were what I expected.
I applied online. The process took 1 day. I interviewed at Comcast (Baltimore, MD) in Oct 2024
Interview
Was asked to make a video answering 3 questions before moving on the next step, It was odd, if employers don't have time to review a resume or conference someone that you're interested in hiring should we all just start off with a video and slide show.