The hiring process overall took 1 month! I applied online then received an email to take the online assessment (the assessment took 45 minutes) about 4 days later. After that I was contacted by HR for an in person interview 2 weeks later. Then after I passed the in person interview (interviewed with two different people man and woman) I received an email ( 3 days later) stating I was offered the position and I needed to take a background check and a pee test! After ALL of that I had to wait 1 week for my results then I waited for my start date! But it was all worth it because I'm PAID! Just make sure you keep in contact with the hiring manager at all times. Show you want it and you'll get it!
Interview questions [1]
Question 1
Scenarios
Name a time when a customer disrespected you, how did you handle it?
What is your definition of prioritizing?
What's your weakness?
I applied online. The process took 5 days. I interviewed at Comcast (Phoenix, AZ) in Jan 2021
Interview
There were a total of three interviews with different people, one right after another. You just have to have some experience and you will have an easy time answering the questions. However, if you don't have much experience in either sales, costumer service, or a call center, you might not have answers.
Interview questions [2]
Question 1
Tell me about a time when you persuaded a customer to purchase something they had not intended to.
I applied online. The process took 4 days. I interviewed at Comcast (Jacksonville, FL) in Oct 2017
Interview
the interview process was great it was a little long and was to start at 2pm but ended up starting at 2:30pm. you will be in a classroom setting for a company presebtation for about 1 hr and then you will be called out to interview with one of the team leaders in the department.
Interview questions [1]
Question 1
Name a time wehere you had to deal with a difficult customer? what was the outcome?
I applied through a recruiter. I interviewed at Comcast (New York, NY)
Interview
It's was easy.. just Intervier with 2 of the supervisor at once.. asked a few questions that was it ..nothing major. They have a paper they real and asked a few questions