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      Incident Manager Interview

      11 Mar 2015
      Anonymous interview candidate
      Philadelphia, PA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 5 days. I interviewed at Comcast (Philadelphia, PA) in Dec 2014

      Interview

      30 minute phone interview with primary hiring manager followed a few days later by 2+ hours of in-office face-to-face meetings with the primary hiring manager plus 3 add'l managers at various levels above the hiring manager.

      Interview questions [1]

      Question 1

      General IT questions about network, troubleshooting, resource management etc. More specific questions about steps followed to resolve D/R problems like system outages and network disruptions. One of the interviewers asked minimal questions and spent the least amount of time with me, but spent that time picking apart my resume trying to find issues with the info I provided. Of the four people I spoke to, he seemed the least comfortable and the most rushed (likely new to his position...just my opinion). My final interview was with the hiring manager and after answering his questions he provided a fairly in-depth description of the network architecture that was in place for delivering TV content to their subscribers, which I found quite interesting.
      1 Answer

      Other Incident Manager interview reviews for Comcast

      Incident Manager Interview

      17 Nov 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Comcast

      Interview

      I had three rounds, the first two were technical regarding Incident handling, and had a few questions about the CDN framework, and how DNS operates. The interview process was quick.

      Interview questions [1]

      Question 1

      CDN framework, DNS, Priority of Incidents, and Major Incidents handled previously.
      Answer question
      1

      Incident Manager Interview

      15 Aug 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Comcast

      Interview

      The interview at the time trough a recruitment was initial screening with the recruiter, phone screening with the team manager, and two sets of meetings onsite. Process was thorough but not drawn out.

      Interview questions [1]

      Question 1

      Describe, in detail, a challenge you overcame in your last position.
      Answer question