I applied online. I interviewed at Conduent in Mar 2017
Interview
I submitted an application. I got an email inviting me to take the assessment. There are four tests that take an hour and a half to complete. A listening skills test, a basic computer knowledge test and two typing speed tests. A week later I contacted the recruiter for a follow up. They got back to me a few days later and asked for my internet speed. I took the internet speed test before the phone interview. The phone interview was a waste of time. The recruiter sounded bored and uninterested I got an email afterwards saying they hired someone else.
I applied through other source. The process took 4 weeks. I interviewed at Conduent (Atlanta, GA) in Jun 2023
Interview
When you join the interview you'll be asked to do a speed test with Google Fiber. You'll email the results to the recruiter. For the results you need to have at least 10 download and 3 upload. Then an overview of the company and position will be given. Next, I was asked four interview questions. Tell me about a time you dealt with a difficult customer, tell me about a time you gave exceptional customer service, tell me about a time you went above and beyond, and finally, tell me about a time you had to take on something new and how did it turn out(can be unrelated to work). Afterwards, you'll be asked to show your work location. Working from your bedroom is fine. Just make sure the computer isn't set up where someone can look through the window and see what you're doing. I was offered the position on the spot. I interviewed 7/3 with Will F. He was very informative and easy going.
Interview questions [4]
Question 1
Tell me about a time you dealt with a difficult customer?
I applied online. The process took 3 weeks. I interviewed at Conduent (Birmingham, AL) in Jun 2019
Interview
It was a work from home virtual interview THAT wasn't hard at all. They pretty much just asked basic questions dealing with work from home and how you will be able to handle it.