I first did a phone screening. Then I went to their office to interview. At the on-site interview, I was first asked to do a sequence of tests to see if I could type fast enough, and if I could correctly retrieve information from customer's calls; the calls were pre-recorded. Then I went to talk to the manager to go over my resume, why I was interested in the job, and how I could handle pressure and conflict. I got to know more about the position such as training, pay, hours, etc. I realized that this company and position wasn't what I was looking for. I was over qualified and I wouldn't have too much growth.
I applied online. I interviewed at Conduent (Houston, TX) in May 2026
Interview
You have to take an assessment - it's the same one many ask you to take. It is not hard, just questions about personality and what would you do situations.
Interview questions [1]
Question 1
If a coworker was negative and it affected the environment, and people began to talk, what would you do?
it was really pleasant and they're very professional. I would definitely recommend others to apply as well. good company and very good staff. Good luck and i hope others get hired as well.
The interview was pretty easy and quick they ask a few questions about your experience and that was mostly it wasn’t to much more outside of that and why I would be a good fit for the team
Interview questions [1]
Question 1
Do you think you can keep up with high call volume