I applied online and called the next day to inquire about open positions. I was told to call back the following Monday and speak to the front end manager. I did so and he asked me to come in that day for an interview. The interview took about 20 minutes. Typical customer service interview questions, nothing unusual. If you have previous customer service or retail experience, you shouldn't have any problems with the interview process. The front end manager that interviewed me said he would offer me the job right there but he thought the merchandising/stocking manager might like to speak with me as my most recent experience was with support in a retail setting. He said if I don't hear from her in a week to give him a call back and he'd make me an offer. Overall a good interview experience!

They ask you personal questions about previous work experiences and what customer service means to you. It was easy sailing since it was rapport-building more than anything else. After this they tell you on the spot if you got the job or not.