I applied online and received a call where they asked for basic information and availability, then scheduled an in-person interview for the following week. Upon arriving at the interview, I was left waiting for over 40 minutes in the employee break room. Eventually, I was taken to a cluttered and unprofessional storage office. The manager—or interviewer—arrived with a rude attitude. She didn’t introduce herself, her role, or the details of the position. The first thing she asked me to do was sign my printed application to confirm the accuracy of my information. After that, she repeated the same questions I had already answered during the phone screening, followed by basic behavioral questions. However, her tone was heavy, judgmental, and dismissive, as she denied and disputed some of my answers and comments. The entire process felt unnecessarily intense and unprofessional, especially for a seasonal position. After investing my time and energy into two interviews, the least they could do was send an email notifying candidates of their status, whether they were selected or not.

Applied on their website. Heard back from them a week later. First round of interview is a phone call second round is in person. If you miss the phone call, they might not call back.

Two stages, first one is how you deal with customer service situations, second involves more personality questions. Overall not too difficult as long as you prepare a little bit more than the others