I applied online through their website. I was contacted by HR and they set up a phone interview within two days. The phone interview was more skill based rather than the general behavior based HR interviews. She asked me to review my resume and then she drilled in on those areas that specifically applied to the position. At the end of the interview she started talking money to my surprise, she asked for details on all of my current compensation and gave me details on their benefits and also indicated that she could get me a better package than the one that I had at that time. She then told me that the hiring manager would like for me to come in for a face to face the very next day. The face to face interviews were with the hiring manager and his manager. The interviews were pretty much the same as the phone interview - they just asked that I go through my resume with them and then they drilled down on specific areas that would apply directly to the job. I was told at the end of the interview when I should expect to hear something and I heard back within that time period. Instead of sending the general form letter, the first HR person that I spoke to called me and informed me that they had an internal candidate that they were going to go with. She then gave me feedback from the managers and told me that she would keep me in the pool for future openings in my area. One point that she made was that the managers didn't feel that my response to the question "Why are you leaving your current company?" was strong enough - so make sure that you have put some thought into a diplomatic answer as to exactly why you want to leave before you interview.