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      DigitalOcean

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      Related searches: DigitalOcean reviews | DigitalOcean jobs | DigitalOcean salaries | DigitalOcean benefits
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      Customer Success Engineer Interview

      18 May 2017
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at DigitalOcean in May 2017

      Interview

      Got an email to complete TrueAbility screening. Spent the time to complete the screening then recruiter scheduled for a call. Recruiter asked to reschedule then never followed up again. Definitely left a sour taste and probably will lead to looking at Linode in the future.

      Interview questions [1]

      Question 1

      TrueAbility screen on Linux configuration
      1 Answer
      1
      avatar
      DigitalOcean response
      9y
      Thank you for writing a review. Sadly, there is no excuse for the lack of follow through here. This was a HUGE fail for us. This is not how we want to show up for our candidates and it's inexcusable. I am very sorry. If you are open to talking more about this, my email address is loren@digitalocean.com . Thank you again for your honest feedback.

      Other Customer Success Engineer interview reviews for DigitalOcean

      Customer Success Engineer Interview

      7 Aug 2023
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at DigitalOcean (Bengaluru) in Nov 2021

      Interview

      I applied through LinkedIn. They took around 1 month to reach back. The interview process has three rounds in total Written test Technical interview Manager round HR round This took around 1 week and then we started the salary discussion. They prefer someone who can join within a month. But if your interview went great they'll be willing to wait 2 months The company has a really good work culture and is really employee friendly.

      Interview questions [1]

      Question 1

      How to troubleshoot 502 error for the a websites and Kubernetes related questions
      Answer question

      Customer Success Engineer Interview

      22 Jan 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at DigitalOcean

      Interview

      I applied online. Interview was through Google meet. There were 4 rounds in total. First round is a screening round. Second round is technical round. Third is a cultural fit round and the last one is VP round.

      Interview questions [1]

      Question 1

      How will you handle a frustrated customer?
      1 Answer
      1

      Customer Success Engineer Interview

      21 Jan 2021
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at DigitalOcean (Bengaluru) in Dec 2020

      Interview

      I have been interviewed with many big organization but I would say interviewing at DigitalOcean itself is an excellent experience. HR reached out to me with the online Assessment meeting which had variety of the questions including Customer handling along with Technical ones. After clearing out the Online Assessment, I received the invites for interviews with 2 of the Managers based on technical and Customer handling skills followed with one more round from management personal.

      Interview questions [1]

      Question 1

      How does the Web-servers works ? How to troubleshoot the root causes ? How to handle the difficult customer situations ? How to handle the customers when you/your team have messed up something ?
      1 Answer

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