I applied online. The process took 2 days. I interviewed at Discover (Phoenix, AZ) in Jan 2013
Interview
Before I came in I was sent an email for a simulation of getting calls working at Discover and seeing how I could respond, depending on how you do they'll hire go with a newbie part time position (they train these folks for 6 months then promote them to full timers) or if you have previous experience they'll offer you a full time spot.
Interview questions [1]
Question 1
The interview was pretty routine, you sit with everyone else there waiting to be interviewed, it's a big company and expanding rapidly when I first applied in 2013. They ask you about your customer service experience if you have any, if you think you can handle the volume of calls you'll be trained for (at least 70+ calls a day), where you see yourself in blank number of years and if you think you'll be with Discover for the long run. They also drug test you just FYI.
Great company, great people, great benefits, decent pay with great room to make more but all the calls started giving me headaches shorty after I started and I left.
2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each
When you first apply you are sent an assessment to complete. After that you’ll receive an email for a phone interview. If you pass that you’ll have a second interview with the hiring manager. After that, you’ll receive your offer.
Interview questions [1]
Question 1
How does your background align with the role at discover.
Very great interview experience it was two rounds one phone and one video call the recruiter was very pleasant and informative this job had a lot to offer and room for growth
