Discover Reviews | Glassdoor.co.in

Discover Reviews

Updated 21 March 2019
1,714 reviews

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3.6
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Discover CEO Roger Hochschild
Roger Hochschild
42 Ratings

Employee Reviews

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Pros
Cons
  • "no regard for work/life balance" (in 45 reviews)

  • "But that's everywhere this is really the greatest call center you can work for" (in 55 reviews)

More Pros and Cons

  1. "It is good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant in Pune
    Current Employee - Associate Consultant in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than 3 years)

    Pros

    various technologies to learn and work on different projects

    Cons

    i have not found any

    Advice to Management

    I have not found any


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good ENv
    Good Pay
    Good balance
    Work form home sometimes when applicable and allowed

    Cons

    time-off policies are not as good as one might expect,
    work life balance is slao so so

  3. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Riverwoods, IL (US)
    Current Employee - Anonymous Employee in Riverwoods, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than 3 years)

    Pros

    Outstanding benefits and good people

    Cons

    Slightly less inovative than its competitors


  4. "Great Company for sure in banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than a year)

    Pros

    Benefits are great at this company

    Cons

    None I would say at the moment


  5. "Reveiw"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time (Less than a year)

    Pros

    Good company to work and learn new things

    Cons

    There is no such cons


  6. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chat Representative in West Valley City, UT (US)
    Former Employee - Chat Representative in West Valley City, UT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time (More than 3 years)

    Pros

    team enviroment is awesome, and my teamleader was amazing loved her. Jennifer Crane is the best!

    Cons

    the people you have to talk to on the other side are always rude.

    Advice to Management

    none


  7. "Great business changing the way the industry works"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DMS Change Agent in Riverwoods, IL (US)
    Current Employee - DMS Change Agent in Riverwoods, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (Less than a year)

    Pros

    The DMS program is working to change the way that Discover works. A lot of opportunities to be your own boss when it comes to setting up a change management program that will work well for your assigned division. Very trusting leadership allows for the chance to run with your ambitions.

    Cons

    It is not clear what my professional future will look like after DMS is fully installed and sustainable. Better education around how to advance within the company.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Manager in Salt Lake City, UT (US)
    Former Employee - Credit Manager in Salt Lake City, UT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time (Less than a year)

    Pros

    amazing work environment, and great pay.

    Cons

    changes are constant but keep the company moving forward


  9. "Great Company, Not so great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in New Castle, DE (US)
    Former Employee - Senior Account Manager in New Castle, DE (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time (More than 3 years)

    Pros

    Great Growth, awesome managers, great entry level pay.

    Cons

    The call enter positions are exactly that, call center, its mind numbly work taking one call after the next. Taking upwards of 120 calls per day.


  10. Helpful (2)

    "Does the benefits out weigh the cons?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in West Valley City, UT (US)
    Current Employee - Senior Account Manager in West Valley City, UT (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Discover part-time (More than 8 years)

    Pros

    PTO and Medical Benefits really are the best here!

    Cons

    Quality Dept and Scheduling Dept are GODS -- no one can fight with them and win. Management doesn't know what the right hand and left hand are doing. Wants us to be more specific with the customers but aren't specific with the employees.

    Advice to Management

    As employees we are expected to treat the clients/customers far better than what Discover actually treats their own employees, which isn't very fair. Stop treating people with favoritism on your team! We can tell.