The Feel when you walk in the door is very welcoming. Of course, i was nervous due to it being an interview and who is not just a tad uncomfortable at in interview. The HR lady called my name (Stephanie Long) and she took me into a decent sized office and we had small talk and then worked our way into "on The Job" questions. There were a set of about 9 flash cards and she told me to separate them into 3 different categories (no right or wrong answer). She then gave me a tour of the building and it seems as though she was observing the way i interacted with other employees and how i reacted to the environment. When we went back to her office, another lady by the name of Stephany joined us and basically went over when the other Stephanie and i talked about and asked me about schedule preferences. Once that was over Ms. Stephany asked me how i would like to join the team at discover and i accepted the offer. You really just have to be yourself, let them know you are customer based and are looking for growth or Career Advancements. Smile, have a positive attitude, and dress nicely. In the back of your mind keep telling yourself "YOU GOT THIS" and relax.