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      Epic

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      Technical Services Problem-Solver Interview

      16 Oct 2017
      Anonymous interview candidate
      Madison, WI
      No offer
      Positive experience

      Application

      I applied online. The process took 3 weeks. I interviewed at Epic (Madison, WI) in Oct 2017

      Interview

      I applied for a different role but received an e-mail from HR saying that I should instead apply for the more general technical problem solver role. I was scheduled for a phone screen with a current TS employee, followed by several assessments. One assessment was a IQ, GRE-type test while the other had you use a made-up coding language to solve some basic logic problem. I have minimal coding experience and I did not find them to be difficult.You are required to use an online proctoring service for the assessments if you wish to complete them at home. About a week after the assessments, I received an invitation to come to Epic's Madison, WI headquarters for an onsite. You had the option of arriving the afternoon before and be taken out to dinner by a current TS employee. I elected to do this and was impressed by how laid back and informal it was, while at the same time I was able to get some questions I had addressed. The interview itself was similar to a super-day at a bank in terms of length. There were 15 total individuals interviewing the day I was there, and it went from 8:30 AM to about 2:30 in the afternoon. Parts include a software overview, description of the TS role, case study interview, tour of the campus, interview with HR, lunch, and a coding assessment. As someone without a huge coding background, I found the that portion to be the most difficult. Overall, I was very impressed with the company and how well they treated their candidates. They definitely embarrassed a laid-back, "nerdy" culture at Epic, which is a little different than what I am used to and potentially not a great fit for some. However, all parts of the interview indicated that employee morale was high.

      Interview questions [3]

      Question 1

      Use the coding language of your choice OR psuedo code to solve problems.
      Answer question

      Question 2

      What do you know about Epic's software?
      Answer question

      Question 3

      How do you deal with competing and constantly changing priorities.
      Answer question
      2

      Other Technical Services Problem-Solver interview reviews for Epic

      Technical Services Problem-Solver Interview

      4 Aug 2019
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 3 months. I interviewed at Epic

      Interview

      Filled out an online form at a college campus job fair, was contacted via email for a phone call, then a skills assessment, and then invited for an onsite interview

      Interview questions [1]

      Question 1

      Why do you want to work at Epic?
      1 Answer

      Technical Services Problem-Solver Interview

      24 Jun 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Epic

      Interview

      The interview was fairly easy - asked about my education , why I wanted to work there, about myself, the usual. Was offered the technical interview a few hours after my phone interview. The technical interview was pretty difficult - a lot of math, pattern recognition, and faux code to analyze.

      Interview questions [2]

      Question 1

      Why do you want to work for Epic?
      Answer question

      Question 2

      Why did you choose the major/school that you did?
      Answer question

      Technical Services Problem-Solver Interview

      16 May 2019
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Epic (Madison, WI)

      Interview

      Applied directly at a career fair and was then asked to complete a technical exam online. The next step was a pretty informal phone screening, and then I was sent out for an in-person interview.

      Interview questions [2]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      One of the rounds consisted of having candidates read a scenario and were then asked follow-up questions.
      Answer question