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      Technical Services Problem-Solver Interview

      21 Jan 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Epic

      Interview

      The interview process was very long and tedious but I didn't experience any significant bumps in the road. I initially applied for a writing-oriented position but just before my onsite interview I was told that I would be interviewing for a TS role as well as the one I'd applied for based on my university coursework in STEM and performance on the skills test. It began when I dropped off my resume at a campus career fair. A few weeks later, I got an email asking me to apply. The initial application was short — all it asked for was a resume and transcript, no cover letter or anything. Soon I got an email asking me to set up a time for a phone interview and to take some tests online. The phone interview was pretty casual. The interviewer just told me a bit more about the position and its responsibilities and flexibility. The online tests were a bit harder (as many of the posts here describe) and involved both a personality gauge and math/logic tests. Thankfully I didn't have any of the problems with the proctoring site or my computer that others have mentioned but the experience was still a bit odd to me. For me, the next step was to take an online writing test (for the writing role, I doubt that's part of the TS interview process). Finally I was invited to an onsite interview and told that I would be interviewing for two roles. The onsite interview was very smooth. It involved a general presentation, a tour, and several hours of interviews for both positions including an HR interview, case studies, group chats about the positions with Epic employees, and a coding interview at the end of the day. A few weeks later I found out from the HR person who interviewed me that I had been hired for the TS role. The process requires a lot of patience for sure but as a university student still busy with school while actively applying for jobs it didn't really bother me.

      Interview questions [1]

      Question 1

      What are 5 words that would not describe you?
      Answer question

      Other Technical Services Problem-Solver interview reviews for Epic

      Technical Services Problem-Solver Interview

      4 Aug 2019
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 3 months. I interviewed at Epic

      Interview

      Filled out an online form at a college campus job fair, was contacted via email for a phone call, then a skills assessment, and then invited for an onsite interview

      Interview questions [1]

      Question 1

      Why do you want to work at Epic?
      1 Answer

      Technical Services Problem-Solver Interview

      24 Jun 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Epic

      Interview

      The interview was fairly easy - asked about my education , why I wanted to work there, about myself, the usual. Was offered the technical interview a few hours after my phone interview. The technical interview was pretty difficult - a lot of math, pattern recognition, and faux code to analyze.

      Interview questions [2]

      Question 1

      Why do you want to work for Epic?
      Answer question

      Question 2

      Why did you choose the major/school that you did?
      Answer question

      Technical Services Problem-Solver Interview

      16 May 2019
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Epic (Madison, WI)

      Interview

      Applied directly at a career fair and was then asked to complete a technical exam online. The next step was a pretty informal phone screening, and then I was sent out for an in-person interview.

      Interview questions [2]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      One of the rounds consisted of having candidates read a scenario and were then asked follow-up questions.
      Answer question