Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Epic

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Epic reviews | Epic jobs | Epic salaries | Epic benefits
      Epic interviewsEpic Technical Services Engineer interviewsEpic interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Technical Services Engineer Interview

      25 Feb 2011
      Anonymous interview candidate
      Madison, WI
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Epic (Madison, WI) in Oct 2010

      Interview

      Started out doing an online personality test and then the phone interview was very easy, the person who called was a mechanical engineer graduate like myself, very young and could relate extremely well. A little too well. Flew in to Madison for two days. The first night was just a dinner with a current Tech Services Engineer. He was a middle aged guy who had been working there for 12 years. Some of the perks of the company seemed to contradict his actual choices - he said every 5 years you get a month off for whatever you want to do. But he hadn't taken advantage of it even though he now has 2 months for some reason which seemed kind of fishy... He seemed overworked but liked his job regardless. The campus is nice but I think lacks things like a gym or a day care center for employee kids because it is alone on a farm out of Madison. The receptionists are a little too nice, there responds are polite but robotic; honestly felt like I was in the twighlight zone. All the employees are straight of college and turning rate is about 2 years. Interviewed with 3 different people one on one and did a programming test which was really easy.

      Interview questions [2]

      Question 1

      Had to write some pseudo code for a recursive method.
      1 Answer

      Question 2

      They give you a scenario example like you are the rep for a client who is about to start using your system. A day before the start date they email you saying they want to add a feature. What do you do.
      1 Answer
      1

      Other Technical Services Engineer interview reviews for Epic

      Technical Service Engineer Interview

      12 Aug 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Epic

      Interview

      Straight forward. Asked some basic questions sometimes a logic based question but mostly getting to know basic information about you and if you would be a good fit within the company and adhere to the company ethos and guidelines like the 10 commandments

      Interview questions [1]

      Question 1

      "Tell me about a time you faced a significant challenge at work. How did you handle it?"
      Answer question

      Technical Services Engineer Interview

      20 Sept 2023
      Anonymous interview candidate
      Verona, WI
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Epic (Verona, WI)

      Interview

      All interviews took place during one 4-hour session. The interviews alternated between informational, providing information about the role, and interviews where I was asked questions about time management and client relations skills and general industry knowledge.

      Interview questions [1]

      Question 1

      What aspect of the job do you think would come easily to you, and what aspect would be the most difficult for you?
      Answer question
      1

      Technical Services Engineer Interview

      20 Oct 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Epic

      Interview

      There are multiple rounds of "interviews". Someone wl call you to do an informal informational call. You'll then have an online assessment. If you pass the assessment, you'll be invited on campus for an campus tour and in person interviews.

      Interview questions [1]

      Question 1

      Do you have customer service experience?
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.