Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      FactSet

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: FactSet reviews | FactSet jobs | FactSet salaries | FactSet benefits
      FactSet interviewsFactSet Customer Service interviewsFactSet interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Interview

      13 Jul 2023
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at FactSet (New York, NY) in Jul 2022

      Interview

      It was quick, got an interview quickly after applying and response post interview was fast too. The recruiter was nice and very easy to talk to. I felt welcomed and relaxed during the process

      Interview questions [1]

      Question 1

      What made you want to work in FinTech?
      Answer question

      Other Customer Service interview reviews for FactSet

      Customer Service Interview

      29 Jan 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at FactSet

      Interview

      Smooth got an email immediately after applying for the role and was scheduled for an assessment the next day and everything is smooth hoping for the best to everyone good luck to us hope you

      Interview questions [1]

      Question 1

      Tell me about yourself typical question
      Answer question

      Customer Service Interview

      15 May 2019
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at FactSet

      Interview

      Applied Online and heard back within the month. Scheduled a time for both of us to meet via phone call and had a quick 30-45 initial phone screen. Interviewer was very nice and the process went smoothly

      Interview questions [1]

      Question 1

      How did you handle X situation
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Equi
      3.6★Compensation and benefits