I applied through a recruiter. The process took 1 week. I interviewed at Farmers Insurance Group (Ontario, CA) in Jan 2017
Interview
Applied for position and a week later, on a Thursday, received a call from the recruiter. Set up a phone interview for the next day. Very straight forward phone interview, talked about the position, answered a few behavioral questions and was told to await a call about a sit down interview. On Monday was contacted for a sit down interview. Interview was on a Wednesday with five members of management. It was a very relaxed interview, very nice and professional people. Was asked a series of behavioral questions dealing with time management, customer service skills, and other character directed scenarios. After the interview, was asked to give a writing sample and met with an existing adjuster to ask questions and get a glimpse of job responsibilities.
Interview questions [1]
Question 1
Talk about a time when you dealt with a difficult customer and what you did to overcome the issue?
I interviewed at Farmers Insurance Group (Austin, TX)
Interview
1st Interview with Recruiter by phone. Asked questions from your resume and proceeds with Star interview questions. Recommended for a 2nd interview. The 2nd interview done via Microsoft Teams Meeting with 3 mangers. Zone, district, and reporting manager conducted the 2nd interview. The interview started off with each manager introducing themselves, and then asked me to introduce myself. Similar to the 1st interview they asked questions from my resume and asked me to elaborate on my prior roles. Then each took turns asking star interview questions. The interview took 1hr and went well.
Interview questions [1]
Question 1
Give an example of a moment when you had to deal with a difficult customer at work. How did you come up with a solution to this issue?
I applied online. The process took 2 weeks. I interviewed at Farmers Insurance Group (Sacramento, CA) in Aug 2023
Interview
1st interview on phone with the recruiter. 15 minutes. Just reviewing resume and explaining job description. 2nd interview - 2 person panel via video call. VERY lax and just casual conversation about work history and why I think I would be a good fit. I was it was to get a feel of applicants because there was alot of interviews they had to do. At the end of the meeting I was told I would hear back within a week. 2 days later - An email from the hiring manager I previously met with asked to meet for in person interview. In person interview - 2 person panel. They explained the job in great detail and set a real expectation of what it will look like day to day. Went through resume again and gave STAR answers but was not asked a question by them in STAR format. Great interview process - Good managers! I was told they will have a decision within the week. 4 hours later I get a call that I am the chosen one and I would be receiving a written offer by friday!
Interview questions [1]
Question 1
With your experience, why are you switching companies?
I applied through other source. I interviewed at Farmers Insurance Group
Interview
Interview seemed simple and easy. Once showed up, the group was put together for some group discussion and they requested us to write some things on paper.
Then once separated, the questions were similar to the "AIR" technique. Be prepared to respond in this manner and you shouldn't have a problem.