I applied online. I interviewed at Fidelity Investments (Salt Lake City, UT) in Dec 2025
Interview
Applied online. Had to schedule my own I had to schedule my own first phone interview then the recruiter rescheduled it twice, never showed up, ghosted me, and that was really the end of that. I thought Fidelity was a top company. Reviews looked decent, but I was very much disappointed.
Other Customer Relationship Advocate interview reviews for Fidelity Investments
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
Overall, this was a great interview process. The hiring managers ensured that the final interview was conversational and that I was comfortable throughout it. I also really appreciated how helpful the recruiter was.
Interview questions [1]
Question 1
They asked about a time I experienced good customer service.
I interviewed at Fidelity Investments (Covington, KY)
Interview
2 separate interviews. 1 phone call and 1 zoom meeting. The zoom meeting was with 2 people. Both were very kind and created a welcoming atmosphere. Each one asked unique questions but the conversation involved everyone
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
The interview process was pretty straight forward. There's the initial phone screen after you apply then they do a credit/background check then you're on to the final interview which is on zoom.