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      Customer Service Director Interview

      27 Aug 2018
      Anonymous interview candidate
      Palo Alto, CA
      No offer
      Negative experience
      Easy interview

      Application

      The process took 3 months. I interviewed at Gobble (Palo Alto, CA)

      Interview

      The executives (Operations and Ooshma) I met were very passionate about the company, shared good interview questions and generally candid. Cons: The office itself looked devoid of people and the stair railing was broken such that it is about fall off the wall- an accident possibly for someone not knowing it comes off the wall in spots. Overall I was concerned if they are having funding and income issues. This was a second request for me to interview in person, so I assumed at minimum they would make good on more timely follow up. That said, weeks then months passed by without the promised follow up- if even to regret me from the role. I sent a few emails and then realized no one was going to respond. I suggest they follow up in a timely manner with their senior candidates to be courteous and professional. Wish them the best!

      Interview questions [1]

      Question 1

      They asked questions about the meal kit industry and customer support Omni channels to aid customers.
      Answer question