Applied online to then being invited to a 1st formal interview which was setup quick and then to a 2nd informal interview which was a week after the first one Interviewed at Chelmsford store I arrived at the store for my scheduled interview and initially had to wait, as the manager was assisting a customer, which was understandable. However, after concluding with the customer, the manager proceeded to step outside to take photos of the store rather than acknowledging my presence. It was only after a further wait that I was finally recognized and brought into the interview room. The interview itself was very brief, consisting of only two questions before I was given the opportunity to ask my own. At the conclusion, the manager stated that I would receive a response by Friday or Monday at the latest. However, as of today, I have yet to receive any communication. This lack of follow-through reflects poorly on the professionalism of the hiring process. Being left without any response after a scheduled interview not only wastes a candidate’s time but also suggests a disregard for basic professional courtesy. I would have expected better communication and respect for applicants' time.

Phone interview was fast and pleasant called me back within 50 minutes to offer a face to face interview . Face to face interview I felt went really well was relaxed and had a good chat, manager was really complimentary on my portfolio and was advised I would hear later that week but it took 2 weeks, one chaser phone call and a email to head office to ask about my application to then receive an automated email to say I’d not been successful.