I applied online. The process took 2 weeks. I interviewed at H&M in Sept 2014
Interview
Initially, there is a phone screen. Following the phone screen, there is a one on one interview. You will get asked typical interview questions (i.e. availability, company information, personality, how you handle stress, past experience) as well as profile questions about you (i.e. where you are in life, your career goals, etc.)
Interview questions [1]
Question 1
How would you handle a situation where the customer is unsatisfied with their shopping experience?
Interview
Job offer within 2-3 weeks of interview, they will check your right to work and ask for previous retail experience which you need to have to procced to the next stage, online assessment too
I applied online. I interviewed at H&M (Manchester, England)
Interview
Easy enough. Didn’t ask too many questions just same basics about my background and working hours. Was short. They were slow to reply initially and took a while to actually book it in
I applied online. I interviewed at H&M (Singapore)
Interview
During mass-recruitment period, interview was conducted in a team-role play kind of direction. Felt that they were observing how we interact and work together in a team despite everyone being relatively unknown with each other.