I applied through the H&M careers website and the whole process took about 3 weeks. I received an email letting me know that they wanted me to attend their Recruitment Event in one of their central stores (12:00-14:30). There were a lot of us (19) and we were first asked to fill out a form for availability (summer timetable & uni timetable) and how many hours we were willing to work, then we gave individual introductions. There were random questions on post-it notes so we had to say our names, a little about us, and answer the question - mind was "what is the strangest thing you've ever eaten?" I felt like this enabled us to relax around each other and calmed my nerves. We were then told a little bit about the history of H&M and gave knowledge of what we knew about the business and what we like about H&M. Then we had three group tasks: 1. We got into groups of 5 or 4 and had to make a poster about the 5 responsibilities of a Sales Advisor 2. Had to create an outfit for a specific customer in different small groups e.g casual or going to a festival 3. A massive group discussion about approximately 5 scenarios e.g. A colleague calls in sick but you see them shopping so what do you do? (Was hard to speak up because there were so many of us and I was at the end of the table) This was the end of the recruitment event - there were no 1 to 1's - and we finished at 14:00. They said that we would be contacted within the next week to know if we did or didn't get the job. I got a call less than 24 hours later offering me a job with the maximum hours I wanted.