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      Customer Service Associate Interview

      27 Jul 2024
      Anonymous employee
      London, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at H&M (London, England)

      Interview

      It was a group interview, where they had different questions and challenges to complete. It was not bad and even fun at times but it was a few hours long.

      Interview questions [1]

      Question 1

      How would you respond to a difficult customer?
      Answer question

      Other Customer Service Associate interview reviews for H&M

      Customer Service Associate Interview

      14 Jul 2016
      Anonymous interview candidate
      Edmonton, AB
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at H&M (Edmonton, AB) in Jun 2016

      Interview

      The interview was long. It included a general introduction, some group activities as well as a personal 5 minute interview. Overall the atmosphere was nice and the questions tested social abilities and how you perform under stress. There was a component where we were divided into teams and each person was told to perform a merchandising task, for eg. fold all the shorts on the rack, organize clothes based on patterns and styles.

      Interview questions [1]

      Question 1

      Explain the time you had to deal with a difficult customer?
      Answer question