I applied online. The process took 1+ week. I interviewed at H&M (London, England) in Oct 2023
Interview
It was first a phone screening, then a group interview of about 3 hours! It was a big group of like 30 people. They divided you into sub-groups and there was a few round of both group-based and individual based role plays.
Interview questions [1]
Question 1
They asked a scenario based questions, like when a client comes into the shop, how would you sell the home products to her based on your understanding of her/his needs?
"The interview process went smoothly and I felt confident in my answers. I made sure to mention my customer service experience and I felt I connected well with both the interviewers and the other candidates in the group."
Asked general questions about the company, what I liked etc. Also asked when I worked in a team/examples of previous times I showed teamwork. Make sure to do research on company!
Ok nothing crazy they just asked me who you are and why do you want the job. Besides that nothing else. Smooth process too. And also you had to come prepared to tour around the area with the hiring manager and he would ask you questions about what would you do in x scenario
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