First will be Phone interview they will ask about your availability. Then they will schedule an interview with your apartment manager, they will ask why you want to work this position. After that the HR manager will interview you why you want to work for us. Then branch manager will interview you about your experience
Interview questions [1]
Question 1
Tell me a time you go above and beyond to a customer
Fine lengthy satisfactory short not good tedious result driven got the job high turnover lack of care construction in lobby small rooms unprofessional management style ghetto employees nice clients low pay no security
I applied online. I interviewed at IHG Hotels and Resorts
Interview
Pretty easy and simple, 1 max 2 round of interviews, mostly with situational questions like what would you do if this and that happens, one on one or with hr and direct manager mostly happening at the location